Refund policy

Replicraft

At Replicraft, we strive to deliver premium home décor, office décor, and luxury replica products crafted with care and attention to detail. Every product is thoroughly quality-checked before dispatch.

Return / Replacement Eligibility

We offer a 7-day replacement or refund policy from the date of delivery, applicable only under the following conditions:

The product is received damaged
The product has a manufacturing defect
An incorrect product has been delivered

To be eligible, the issue must be reported within 7 days of delivery.

Proof of Issue

Customers are required to share clear photos or a video of the product along with the original packaging.

Requests without sufficient proof may not be approved.

Replacement Policy

Approved cases will be eligible for a free replacement
Replacements are dispatched within 5–7 business days
Reverse pickup will be arranged where serviceable

Replacements are subject to product availability.

Refund Policy

Refunds are issued only if a replacement is not possible or upon special approval.

Refunds will be processed to the original payment method
Processing time: 5–7 business days after approval
For COD orders, refunds will be processed via UPI or bank transfer

Non-Returnable Items

We do not accept returns or refunds for:

Change of mind or personal preference
Minor variations in color, finish, or texture (hand-crafted products)
Damage caused by misuse, mishandling, or improper care
Used or altered products
Products returned without original packaging

Packaging Condition

Returned products must be:

Unused and in original condition
Returned with original box, labels, and protective packaging

Failure to meet these conditions may result in rejection of the return request.

Shipping & Reverse Pickup

Reverse pickup will be arranged for approved cases
If reverse pickup is unavailable, customers may be asked to self-ship the product
Return shipping costs are covered by Replicraft only for approved cases

Delivery Timeline

Standard delivery time: 3–7 business days
Delivery delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control

For return or refund requests, please contact us at:

📧 support@replicraft.in

Our support team responds within 24 business hours.

Final Notes

Replicraft reserves the right to inspect returned products before approving a replacement or refund and to update this policy at any time without prior notice.